E-Commerce Manager

Full Time
1 year ago

Who we are

Fireworks is one of the leading digital providers in China combining e-commerce (TP) practice, digital marketing and technology. We work with some of the world's best brands to position and develop their presence and market in China on digital channels.

We have being growing steadily since our foundation in 2013, and we are looking for an experienced e-commerce manager to help manage the e-commerce channels of our expanding portfolio of clients.


Who we search

We are looking for a e-commerce project manager who will report to our e-commerce director and could help us carry out the following key responsibilities:

E-commerce operations

The candidate is proficient in managing stores on China's marketplaces (Tmall, JD) as well as running e-commerce on other channels including WeChat and web. He/she will oversee all aspects of e-commerce mgmt including planning, store operation, logistics, customer service, as well as liaise with our marketing team.

Account management

The candidate is a confident, experienced account manager who is able to liaise with overseas clients and local vendors to carry out e-commerce projects. Project management tasks will include managing budgets, tracking KPI targets, report results and grow the business providing strategic recommendations internally and externally.

Team lead

The candidate has experience managing people and projects, and will lead a team of junior store managers, customer care and logistics executives, content creators, as well as liaise with our marketing team. Leadership skills will be required to follow our ever-growing number of projects.

The ideal candidate:

  • Has 4-5 years in e-commerce operations, preferably on Tmall;
  • Is an excellent communicator in Mandarin Chinese and English;
  • Has interest or a proven record in the lifestyle, fashion or premium sectors.


What we offer

Above-industry pay, an unprecedented work-life balance for the agency world in China, creative start-up office in downtown Shanghai lanehouse, an international team and opportunities to grow and travel abroad, freshly ground coffee in the premises.