Who we are

The Embassy of Belgium in Beijing processes visa applications with destination Belgium for applicants living in mainland China and Mongolia. Within China we work with VFS (external service provider) who operates and runs fifteen visa application centers where clients can submit their visa applications. The visa section at the Embassy currently comprises 10 visa assistants who report to 3 visa officers under overall coordination and supervision of the Vice-Consul and Consul-General.

Job Description

• We are looking for a motivated, multi-skilled and dynamic person to join our team of visa assistants to oversee all steps of the visa application process. His/her/their main duties will include, but are not limited to:
• To process visa applications correctly and efficiently from beginning to end: data entry, screening, scanning of documents, photo capture, fingerprinting, printing of visa stickers, quality assurance, tracking of applications, contacting applicants with questions regarding their applications
• To stay informed on regulations and operating procedures related to visa handling • To track applications, including emergencies and/or VIP applicants
• To monitor the status of pending cases
• To interact with other visa section staff in order to establish customer-oriented visa processing
• To prepare files for shipment in accordance with operating procedures
• To draft correspondence to respond to enquiries from applicants

Required profile and competences

• Undergraduate (bachelor) degree
• Good knowledge of Chinese
• Good knowledge of one of the following: English or French or Dutch
• Good knowledge of Microsoft 365• Excellent written and oral communication skills
• Able to plan workload efficiently
• Be able to work independently
• Be a team player and have good interpersonal skills
• Exercise discretion and possess a high degree of professional responsibility
• Experience of working in a multi-cultural environment is recommended

Selection Procedure

After a pre-screening based on CV and cover letter, the selection procedure will comprise a written test and oral interview, during which the applicant’s skills and motivation for this position will be evaluated. The interview will also allow applicants to raise any questions they may have about the position. Interviews will tentatively be scheduled in the course of the month of January 2025.

What do we offer

• Gross monthly salary: 13.720 RMB
• 13th month salary provided at the end of the year
• 22 days paid leave, on top of 14 public holidays
• 1 year local contract (renewable)
• Estimated starting date: 1/03/2025 (negotiable)

Applications

To apply for this position, please send your CV and cover letter to beijing.consular@diplobel.fed.be no later than 31/12/2024, 23:59 (Beijing time), clearly stating your name and “Visa Assistant” in the subject line. Only shortlisted candidates will be contacted.

In the meantime, for any questions related to this position, please contact the embassy by email (beijing.consular@diplobel.fed.be).