About the Benelux Chamber of Commerce
The Benelux Chamber of Commerce in China serves as the premier platform for businesses from Belgium, the Netherlands, and Luxembourg, supporting trade and business development across the region. Established in 2001, the Chamber has steadily grown to encompass three chapters (Beijing, Shanghai, and Guangzhou) with over 350 members nationally and 180 company members in Shanghai, including large enterprises, SMEs, and individuals. Backed by the embassies of Belgium, the Netherlands, and Luxembourg, the Chamber offers a robust network and resources for members to thrive in China.

Position: Project Manager

Reporting to: General Manager/Commercial Director

Salary: Competitive

Application Deadline: January 30^th, 2026

Contract Time: 02/2026 - 02/2027 (1 year).

Role Description:

This is a new role for 2026, primarily responsible for managing ongoing projects, such as the Intern2China internship program, delegations, and other projects with current members, while also providing support for Chamber events and general office needs. This Project Manager ensures smooth execution of the Chamber’s programs and services by coordinating with internal team members, external partners, member companies, and relevant authorities, while maintaining a high level of operational efficiency, accuracy, and professionalism. 
 

Key Responsibilities:

• Member Projects & Delegation Services Management: Serve as a key point of contact for Chamber-led projects with member companies and for incoming and outgoing delegation services. Manage the full project cycle – from initial coordination and needs assessment with member companies, partners, and stakeholders, to planning, execution, and follow-up. Support the design and delivery of tailored delegation programs for visiting Benelux companies, government representatives, universities, and institutional partners, as well as outbound delegations to other cities or regions in China. Coordinate all practical and logistical aspects of delegations and member projects, including agenda design, company visits, meetings with government authorities and industry partners, venue bookings, transportation, interpretation, and hospitality arrangements. Liaise closely with member companies, district governments, consulates, service providers, and other external partners to ensure smooth execution. Maintain clear and timely communication with all stakeholders before, during, and after each project or delegation, and provide on-site support when required. Ensure high-quality delivery, proper documentation, and structured follow-up to maximize value for participating members and partners.
• Intern2China Program Management: Serve as the point person for the Intern2China program, which connects international students with internships in China. Handle the full cycle of internships – from promoting the program to potential candidates, processing applications, and interviewing students, to matching each intern with a suitable host company (often member companies). Provide end-to-end support for participants: schedule orientation calls, facilitate interviews between the student and company, and guide interns through preparations. Once an intern is accepted, coordinate all logistics to ensure a smooth experience (visa paperwork, university enrollment for language courses, travel and housing arrangements, etc.). For example, the Chamber takes care of visa procedures, language class enrollment, flights, housing, airport pickup, bank account setup, and more for each intern. Maintain close communication with interns and host companies throughout the process.
• Other Programs & Collaborations Development: Work on expanding the Intern2China program’s reach and quality. This includes building relationships with universities and student organizations in the Benelux and beyond to recruit more interns, as well as identifying new potential host companies in China. Ensure high satisfaction by regularly gathering feedback from interns and hosts, and use it to improve the program. Implement program guidelines so that each internship placement meets legal requirements and quality standards.
• Events Support and Coordination: Assist in planning and executing Chamber events. Work with the BD Director on event logistics such as venue booking, catering arrangements, registration tracking, and on-site coordination. Manage event registration using the Chamber’s platform (e.g. Glue Up) and handle attendee inquiries. During events, take charge of practicalities (check-ins, venue setup, coordinating volunteers or vendors). After events, help collect attendee feedback and summarize key takeaways for reporting. Essentially, ensure events run smoothly behind the scenes, contributing to improved attendee experience and potentially higher event revenue.
• Marketing & Communications Assistance: Support the promotion of Chamber events and programs. For instance, draft event invitations, manage social media posts for upcoming events or Intern2China success stories, and update website content related to programs or the job board. Help design simple graphics or coordinate with designers for event flyers. Ensure that Intern2China opportunities and outcomes are well-publicized to attract interest (e.g. share testimonials of past interns).
• Administrative & General Support: Provide general office and team support as needed. This can include answering general inquiries (from members or prospective interns) via phone or email, maintaining the Chamber’s CRM or membership database with up-to-date information, and assisting the GM or BD Director in scheduling meetings. Support other services like student delegations if they occur (logistics and coordination similar to Intern2China). Also, help organize internal meetings or Board meeting preparations (compiling documents, taking minutes) if requested. This all-around support ensures operational continuity.

Key Performance Indicators (KPIs):

Member Projects & Delegation Services (Reporting to the General Manager)

• Successfully coordinate and deliver member projects and/or delegations on time and within scope
• Ensure a high satisfaction rate from participating members and partners based on post-project feedback
• Maintain clear project documentation and structured follow-up for all projects
• Support repeat projects or delegations with existing members or partners

Intern2China Program Management (reporting to the Commercial Director)

• Manage internship placements from application to completion
• Ensure full compliance with visa, university, and legal requirements
• Maintain a high satisfaction rate from interns and host companies
• Ensure timely completion of all key milestones, including matching, visa processing, arrival, and onboarding

Program Development & Quality (Reporting to the General Manager)

• Establish and maintain partnerships with universities and institutional partners
• Identify and onboard new host companies for the Intern2China program
• Collect structured feedback for all completed internships and programs
• Implement continuous program improvements based on feedback and operational experience

Events Support & Coordination (in Team)

• Support the planning and execution of Chamber events with smooth on-site and logistical coordination
• Ensure accurate registration and attendee management for assigned events
• Deliver on-site coordination and post-event reporting for supported events
• Contribute to continuous improvement of event experience and attendance levels

Marketing & Communications Support (Reporting to the Commercial Director)

• Support the promotion of Chamber events and programs across agreed communication channels
• Produce or coordinate event and program communications, including invitations, updates, and success stories
• Ensure Intern2China opportunities and outcomes are regularly published and updated
• Maintain accurate and up-to-date program content on the Chamber’s website and platforms

Administrative & General Support (Reporting to the General Manager)

• Respond to member, partner, and intern inquiries within agreed response times
• Maintain accurate and up-to-date CRM and database records
• Provide timely administrative support for meetings, delegations, and internal coordination
• Contribute to smooth daily operations and overall team efficiency

Candidate Profile & Requirements

The ideal candidate is a dynamic and creative marketing professional with a passion for community building and an eye for detail. A Benelux national with Chinese language skills is preferred for this role, covering the following requirements:

• In possession of a Bachelor’s or Master’s Degree in Marketing, Business Administration, or another related field.
• Experience in international business, trade, and cross-cultural communication.
• Excellent verbal and written communication skills in English. Ties with the Netherlands, Belgium or Luxembourg is a must. Proficiency in Dutch/French is a very strong plus. Proficiency in Mandarin is a must.
• Proficiency in online advertising (promotional writing) and using social media platforms is a must.
• Experience with Adobe Photoshop, InDesign, Illustrator or After Effects is very strong plus.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively, with the ability to write short project reports to the General Manager.
• Self-motivated, proactive, and a team player (small team equals teamplay!).
• Prior experience in marketing, event management, or business development is a must.
• Foreign candidates should whom are in need of a working visa should:
  • Have at least 2 years (internship time) of relevant working experience or hold a Chinese bachelor’s, master’s or Chinese language degree (obtained in Mainland China).

Application Process

Applications for this role are open until 1 February. Interested candidates are invited to submit their resume and motivation letter by email to Jonathan Xu, General Manager of the Benelux Chamber of Commerce in Shanghai (jonathan@bencham.org). 

All candidates will be informed of their application status no later than 2 February.