'Assessment Center' Methodology in HRM
Who would have thought at the start of 2020 that Covid-19 will hit us so hard, jeopardizing our very existence and bringing us on a fast track to rethink how we operate our businesses. And there is an urgency for stabilization of the business and the growth of our people:
• How to select the best candidate for the urgent vacancy?
• Do our talents have the competencies needed for business expansion?
• Which team member fits the challenging management position?
• How to develop our people to impact the company growth?
That is how the undeniable necessity for assessment comes in, not only to predict for selection, but for the improvement of performance at current job, and to develop the competencies for potential promotion and retention. Finally, how we can help develop them personally and professionally for our business to thrive.
Businesses have never done as many pressing decisions about their people as they do today. Unfortunately, many poor choices are made based solely on gut feelings. Many candidates can make a very positive presentation but show poor performance at work. The most expensive mistake that many businesses tend to make is selecting and promoting the wrong person. Depending on the seniority level of the position, a bad hire or promotion can cost from 30 percent to 100 percent of their current salary to be replaced, or even worse when counting the effort and time spent.
How Companies Can Avoid Making the Wrong People Decisions?
How can leaders make the best decision possible when choosing whom to hire, promote or develop? Is there a way to predict a candidate's future behavior or performance on the job?
An assessment center is one of the most effective and comprehensive methods of evaluating candidates’ capabilities and behavior. It is widely used in selective processes, identifying leadership skills, developmental and training needs and human resources planning.
What is an Assessment Center?
The ‘Assessment Center’ is not a place as its name seems to suggest. An Assessment Center is a precise evaluation and prediction method used for selection, promotion and development.
An Assessment Center allows candidates an opportunity to demonstrate their skills and abilities in a number of different situations. Its primary purpose is to evaluate the talent’s abilities, managerial skills and leadership. Part of the purpose is to observe at firsthand how one person behaves under pressure by simulating the circumstances under which he/she might be expected to perform in a real workplace. The timetable for a half or full day can be intense, but is well structured and highly organised.
Increasingly, formal assessments are recognized as tools that add significant value to organisations’ selection and development procedures. According to the Assessment Center Guidelines, the following approaches are relevant:
• Intake with the talent and the company
• Conduct job analyses of the vacancy or targeted position.
• Involve multiple assessment techniques, such as (online) tests, interviews, questionnaires
and a sufficient number of job-related role-plays and simulation cases
• Define and observe the candidate's behavior related to each competency
• Deliver an assessor's report for selection, promotion or development
• Provide feedback for the person and the management
To assure the quality of the assessment, only employ thoroughly trained lead- & co-assessors, to conduct assessment centers.
Why Organisations Use Assessment Centers?
Assessment Centers are useful, for you as a professional as well as for an organisation. This methodology has been most widely used to predict competencies of people in selection, promotion and career development. This testing and observation method can also be conducted to evaluate individual behaviors in group situations at relatively the same time. The Assessment Methodology increases the quality of hiring for specific talents, managerial positions and especially for professional in leadership roles.
This evaluation process allows organisations to see how the participant react in an environment similar to the one that you would work in. The tasks, activities and problem scenarios, the person will face should all mimic real situations; and your ability to plan and organise, solve problems, drive for results, influence others, tolerate stress and communicate, gives assessors an in-depth look at whether you are right for the role. In summary, assessment centers are used to predict the performance of a person for the new job, promotion or development of career and business.
We are experts in Assessment Centers!
At Wise Wings, we conduct a series of tailor-made assessment centers and development programs, to support specific talents, management & leadership development, HR re-organisation in changing economic environments and workforce integration projects for mergers & acquisitions.
For 15 years, we have delivered thousands of Assessment Centers for all types of industries and businesses, and on every scale from a single person to a whole factory of 2000 people. We are experts in designing and delivering Assessment Centers, for you, to make effective people decisions.
Click here to sign up for the upcoming event "How to make Effective People Decisions"!
